Alexis Symone Thomas
Founder and principal. Every engagement is led by her directly, with ten years across the leasing desk, property operations, commercial assets and an institutional investment platform.
Your property manager runs the building. MSAG makes sure the building performs as an investment: we set the plan, hold the manager to it and report the results, at the level of involvement you choose.
A property can be well run and still underperform as an investment. Asset management closes that gap.
Three levels of ongoing asset management, each building on the last. Move up or down as the asset's needs change.
Every engagement includes the MSAG Owner Portal: NOI against budget, occupancy and leasing, capital projects and a written note from your asset manager, every month.
Founder and principal. Every engagement is led by her directly, with ten years across the leasing desk, property operations, commercial assets and an institutional investment platform.
Send the last three months of your manager's reports. We'll review them and recommend the right level of involvement in a written proposal.
Your property manager is paid to operate the building: leasing, maintenance, collections and staff. No one on that team is responsible for whether the property is meeting your investment goals. That's the asset manager's job, and it's the only thing MSAG does.
You need both. They answer different questions, and they shouldn't be the same company.
| Runs the buildingProperty manager | Represents the ownerAsset manager · MSAG |
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None of these show up as a single bad month. They show up as a slow gap between the plan and the results.
Real estate is valued on its net operating income. A modest, recurring improvement in NOI is multiplied when the property is appraised, refinanced or sold. Move the sliders to see it.
Illustration only: value = NOI improvement ÷ cap rate; cash flow = NOI improvement × 5 years. Not a projection for any property.
Results from the founder's career before MSAG, each from asset-level work on a real portfolio.
Three levels of ongoing asset management. Each includes everything in the level before it, and you can change levels as the asset's needs change.
Engagements are priced per property and scaled for portfolios. Every fee is confirmed in a written proposal after a review of the property's reports.
Select a level above or a column below to highlight it.
"The property is stable and I trust my manager. I just want an independent read."
Start with Insight.
"We're behind budget, the manager is new, or I can't be on every call."
Start with Oversight.
"I have investors, a value-add plan, or I want to step back entirely."
Start with Full Asset Management.
A defined scope, timeline and fixed fee, with no ongoing commitment. Each project can stand alone or run alongside an ongoing engagement.
For investors putting capital into a property who want an experienced asset manager involved from underwriting through stabilization. The structure is agreed deal by deal.
Nothing new for your property manager to produce. We start from the reports they already send you.
A portal you can check any time, and a written note that tells you what happened, why, and what we're doing about it.
Good news and bad, in plain language, before it reaches a distribution.
Clear targets and a fair scorecard. We know how to get the best out of a management team.
What it costs, what it's worth and when you should see it.
Tell us about the property and the level of involvement you're considering. You'll hear back within two business days.